SHIPPING & INFO
UK FIRST CLASS RECORDED
FREE ON ALL ORDERS OVER £100 (WORLDWIDE)
Latest recommended Christmas order dates*:
UK delivery: Friday 18th December
Europe delivery: Wednesday 16th December
Canada & USA: Saturday 12th December
Rest of world: Wednesday 9th December
*Royal Mail recommended latest posting dates- not 100% guaranteed to arrive by Christmas.
- Prices include processing, packaging and shipping
- FREE shipping on all orders over £100
- UK delivery aim: 3-5 days working days
- Europe delivery aim: up to 1 week
- Worldwide delivery: up to 3 weeks
*Please note that postal services may be affected by the Coronavirus pandemic- whilst we will strive for speedy delivery please be aware that it may take longer than expected*
- Orders are not shipped with signature required: Flickini is not responsible for any lost or stolen packages that note delivery confirmation to the correct shipping address.
- Please check all details are correct before completing checkout: once dispatched we are unable to change your shipment.
- Our packaging is eco-friendly.
- If you are not 100% happy with your purchase, you can return it for store credit/exchange, or refund within 30 days of purchase.
- Any return item must be in its original condition (unused with hygiene strip attached) within 30 days.
- Shipping costs to return the item are your responsibility. Shipping costs are non-refundable.
- The item is your responsibility until it reaches us. We recommend a tracked shipping service.
- The cost of returning the item is your responsibility.
- There will be a shipping charge for exchanges to be dispatched.
To make an inquiry about returns, please contact: firstname.lastname@example.org
Customs Duty & Taxes Policy
For orders outside the EU (Flickini is based in the UK):
- Flickini does not hold responsibility for any customs clearance costs in your country.
- Flickini is not responsible for holding times of packages by your country's customs.
- Please be aware of your country's standard policies as duty payments may be needed to release your order.
Please note: if you do not pay import taxes or duties & refuse the package, you will not be refunded for your order.
Any queries please email us at: email@example.com
Or on instagram: @flickini